Conditions générales de vente

Conditions générales de vente

GENERAL SALES CONDITIONS

Preamble

This translation of the General Sales Conditions is only available in order to facilitate understanding of the french document, but has no legal value.


Scope of application

The terms and conditions outlined below govern the commercial relations between the users of the site David & David Studio (hereinafter designated '' User '' or '' The Customer '') and the commercial sign David & David Studio (hereinafter after "D & D") of the company D & D Studio whose registered office is at 17 Boulevard du Fust, 26200 Montelimar, France. RCS B 437 938 657 Valence.

The fact by the User ordering on David & David Studio site constitutes acceptance of terms and conditions applicable on the date the order, unless prior written consent different.

David & David Studio reserves the right to punctually modify certain provisions of its general conditions of sale. The user must read the terms and conditions prior to any order placed on the website. These possible changes come into effect as from their on-line (the launch date is indicated at the end of these conditions) and can not apply to contracts concluded earlier.

The present conditions govern the sale of photographs, frames or any other object proposed on the site except for different provisions, including those applicable to sales in the showroom The DOCK, 17 Bd du Fust 26200 Montélimar or professional or public exhibitions in which D & D Studio is required to participate, as well as in shops distributing the David & David Studio photographs.

The provisions of these Terms and Conditions only govern the D & D relationships with its private clients. Professional customer D & D has access to the professional part of the site, access to which is reserved for him, only after filling the specific form of market intelligence to justify a professional status (in the fields of art, home decoration, coaching, hotels ...) and after having received an explicit written consent from D & D.

D & D also reserves the right to refuse access to the professional part of the site without having to justify its decision.


Price

The current prices are those indicated on the site D & D on the date of registration of the order, subject to availability. D & D reserves the right to change rates at any time.

Prices include all taxes included (TTC), excluding the shipping costs.

In the case of an order with a delivery to a country other than France, the user is deemed to be the importer of products ordered. If shipping outside the European Union or overseas territories, of customs duties or local taxes can be applied by the administration of the country of destination. These duties and taxes or mandatory, not within the purview of D & D and remain the responsibility of the user who must check with the authorities of the importing country prior to actually placing an order on the site D & D.


Order

Use of the site is reserved for people over 18 years old and legally capable of contracting. The User is deemed to have read these terms and conditions and accept them.

The User guarantees the accuracy of the information it provides itself on the site D & D.

It is for the user to order by entering all the information necessary for billing and delivery of selected items.

To order, the user must go through various pages of the site D & D.

The user must first select the video, the format, finish and quantity. It then includes the article in the '' basket '' and may either continue its purchases on the site, or complete their purchase.

If it is not already, the User must register and learn exactly all information on its shipping addresses and billing.

After validation of contact information, the user has the choice of payment method.

The validation of the order by the customer constitutes an irrevocable commitment that can not be questioned in the limited cases under these conditions (see: right of withdrawal)

All orders are considered firm and can not be canceled with the consent of D & D, and, where appropriate, subject to payment of compensation offsetting the loss or damage resulted from the cancellation.

The items offered by the site D & D are printed and manufactured on demand.

There is therefore no indication of FIG stock on site. Without exception, all items available to order on the day of the order may be shipped.

In case of momentary failure or unavailability of certain articles, the articles are dimmed on the article page and become inactive resulting in the impossibility of controlling for the user.

In the event of unavailability of products not stored after placing the order by the User, D & D notify the Customer by email once it has knowledge of such unavailability. The command in this case can be transformed by the selection of a replacement product selected by the user himself or be revoked if no replacement product suits him. It will then be refunded if your bank account has been debited.

Products - Availability - Delivery

D & D offers on its website photographic prints and graphic works made in digital printing on paper in various sizes, as well as photographic prints and graphic works framed or laminated on aluminum panels. These articles are also available in different sizes or finishes. The list of products and formats available, for a given video is shown on the corresponding product page. If the desired size or finish are shown in gray on the article page is that the product or products are temporarily or permanently unavailable. So they are no longer accessible to the order on the site D & D.

The details of the finishes are available on a special screen accessible to the time of presentation of the articles or by the "Info" tab.

All printing and finishing works are performed on demand in the workshops of D & D.

D & D processes print orders in their order of arrival. Delivery times are indicative. (less than 15 days except in cases of force majeure)

Finishing work or coaching are in turn made in small batches and require additional time compared to controls only photographic prints. The deadline for these products is generally in the range of 2 weeks to 4 weeks. However this deadline is also indicative only and may vary more or less. Unless otherwise expressly specified in writing by D & D to a client, a manufacturing time less than one month can not give rise to any order cancellation or request for compensation of any kind.

Delivery times, whatever the mode of transport used, are indicative and do not engage the responsibility of D & D.

Payment

Payment of the full price is due to the order.

Several payment methods are offered to settle an order on the site D & D:

- By credit card

The credit card payments are secured by the payment system of Crédit Lyonnais (LCL). The User's bank details are encrypted (SSL: Secure Socket Layer) and are not disclosed to D & D. They do not travel unencrypted over the Internet and can not be intercepted.

- By Paypal

- By check (only applies to orders from France and provided that the check is issued by a bank domiciled in France)

- By Bank Transfer (For orders from the European Union only)

The order will be shipped upon receipt and validation of the payment, regardless of the chosen by the User payment.

The data recorded by D & D constitutes proof of all transactions between D & D and customers. The data recorded by the Crédit Lyonnais payment system constitutes proof of financial transactions.

Order confirmation

Provided that the user has clearly indicated a valid email address once the order is finalized and validated method of payment, D & D addresses the user an automatic email order confirmation.

A second mail is sent at the time of delivery of the shipment to the carrier with an indication of the carrier and possibly a package number for the User a follow-up to delivery.

Delivery

Possible delivery methods depend on various factors such as the number and size of your item (s) in the country or delivery. D & D reserves the right of choice of transport available to the customer.

The delivery date depends on the type of item ordered and the manufacturing method. (see Delivery Delay) Unless otherwise indicated, D & D includes all items ordered in an order in one shipment. Shipping time will depend in this case Article longest to make.

Once the shipment is delivered to him, the carrier is solely responsible for delivery times. (Except error of the user when entering their data) Therefore no claims of any kind can be claimed from D & D by the customer.

Shipping

Shipping costs depend on the ordered items, order quantities, delivery location or mode of transport used.

D & D offers its customers an automatic calculation of shipping costs, the amount is always indicated by the User before the order confirmation. The user is thus always informed of additional costs related to the cost of transportation and can not confirm the order without any knowledge.

D & D reserves the right to propose a permanent or ad hoc basis, discounts on shipping or free items on certain items or for certain destinations only.

Reception

D & D takes great care in packaging and protection of items ordered. In this spirit and to avoid the risk of breakage, especially D & D uses synthetic glasses for framed photographs.

However it is up to the customer to verify (or to check if it is not he who receives directly) the perfect condition of the received package and open it in the presence of the deliveryman to control that section or sections, it reaches (reach) in good condition.

If a problem should be to hand the parcel to the deliverer stipulating the problem, without signing the delivery note. No claim will be admissible if the delivery is signed. It should also contact our customer service the same day.

- Article L133-3 of the Commercial Code:

"The receipt of items carried out any action against the Carrier for damage or partial loss if within three days, excluding holidays, after of such receipt, the recipient has not notified the valet, by extrajudicial act or by registered letter, the protest grounds. "

Right of withdrawal, return and exchange

The Customer has a period of fourteen days to return a work that does not suit him. This right does not apply to gift certificates or orders placed by companies.

To do this the customer must contact the customer service that will indicate the way forward and the return address. The customer has a period of 10 days for his return.

Items must be returned in perfect condition, in their original packaging.

D & D will reimburse the Client within 14 days after receipt and inspection of returned items the cost of items returned and the initial shipping.

Return costs are at the customer's expense. If D & D had to take care to hold himself back for the client's account, the return costs would then be deducted from the refund amount.

Items returned without their original packaging, or damaged, will not be repeated.

If delivery error on the part of D & D (not comply with the order goods, for example) the Customer must contact the customer service that will indicate the procedure for return or exchange.

Contestation

Claims or disputes will always be received with attention. In case of dispute, you will address in priority mail to the company D & D STUDIO, Le QUAI, 17 Boulevard Fust, 26200 Montelimar, or via the contact form on the site D & D (CONTACT tab) or by mail to: contact@david-david-studio.com to obtain an amicable solution.

In case of dispute concerning the interpretation or execution of these general conditions, the Commercial Court shall have sole jurisdiction Valence (France).

Guarantees

D & D endeavors to ensure the update of the information published on the site to the best of its ability.

D & D reserves the right to modify at any time without notice the contents of its site.

D & D can not guarantee total accuracy, precision or completeness of all information provided on its website.

Therefore, D & D accepts no liability for any technical problems, bug or service interruption. Likewise for any damage that may result from use or from fraudulent intrusion.

Confidentiality

D & D guarantees the confidentiality of personal information entered with the computerized treatment has been declared to CNIL under the number ------

According to the french law "Informatique et Libertés" of January 6, 1978 you have a right to access, modify, rectify or delete data. You can exercise this right by writing to the following address: D & D STUDIO, Le QUAI, 17 Boulevard Fust 26200 Montélimar - France.

When registering, when you order, or in various other operations, D & D offers to receive its newsletters, promotional offers and / or sign up to be informed of holding exclusive sales of the publication its news as well as receive offers from our partners. You can always change your subscription through the my account section or through the hyperlink at the bottom of the concerned e-mail.

D & D is committed to take into account effectively subscription changes or unsubscribe to commercial e-mails released by him as soon as possible according to the necessary treatments.

Intellectual and artistic property

All the elements, texts, illustrations and images on the site D & D are protected by copyright, trademark law, law of designs and other rights of intellectual property in France and around the world.

As such any total or partial reproduction of the catalog or images on the D & D site is strictly prohibited, regardless of the method or medium. Any use is subject to a request for prior agreement with D & D and have received written permission of D & D, with some exceptions referred to in Article L122-5 of the Intellectual Property Code, otherwise constitute an offense infringement.

The rights of the buyer on products purchased from D & D are dedicated to the right to private use and excludes the right to reproduce or represent.

The artist remains the copyright owner of its creation, within the meaning of French law.

Full terms and conditions

A change of regulation or law making one or more provisions of these general conditions of sale null and void shall not affect the validity of these terms and conditions. Such a change or ruling can not in any case allow the customer does not comply with these terms and conditions.

If a condition was not explicitly mentioned it would be considered governed by the procedures in force in the remote sales sector whose companies are headquartered in France.

Duration and Operation

These general conditions of sale apply throughout the posting period of the services offered by D & D. They are modifiable at any time.

Furthermore D & D reserves the right to its site dormant for some periods when it would be impossible to respond adequately to control catches. These sleep periods will be mentioned on the site's home page by specifying the date for the resumption of normal D & D activities.

In case of dispute only the court of Valence, Drôme, France will be deemed competent.

Updated March 18, 2015.